How should you handle mail received during a provider's vacation?

The appropriate approach to handling mail received during a provider's vacation is to consult with a partner or on-call provider to review mail and messages. This method ensures that patient-related correspondence or urgent matters are addressed promptly without waiting for the provider's return. The on-call provider or a partner typically has the authority to make decisions or take necessary actions regarding patient care and can determine which pieces of mail require immediate attention.

This approach also fosters teamwork and maintains continuity of care within the practice, ensuring that no critical information or patient needs are overlooked during the provider's absence. By collaborating with someone who is familiar with the practice and its patients, the office can remain responsive and organized, minimizing any potential disruptions caused by the absence of the primary provider.