What action should a medical office take if an error is discovered on a check that has already been issued?

When an error is discovered on a check that has already been issued, the appropriate action is to cancel the check and issue a new one. This approach ensures that any mistakes—such as incorrect amounts, payee names, or dates—are properly rectified, maintaining accurate financial records and ensuring that the intended recipient receives the correct payment. By canceling the erroneous check and issuing a new one, the medical office can also prevent potential confusion or disputes related to the payment.

While pursuing a stop payment could be considered, it is usually employed in more specific situations, such as when a check has been lost or stolen. Contacting the bank for assistance can be a part of the process, but it primarily serves as support after the decision to cancel and reissue the check has been made. Ignoring the error can lead to complications in accounting and may result in ethical or legal issues if payment discrepancies arise. Thus, the most effective and responsible course of action is to cancel the check and issue a correct one.