What is a primary purpose of an eligibility check in patient scheduling?

The primary purpose of an eligibility check in patient scheduling is to determine coverage and benefits prior to the visit. This process is essential as it ensures that patients are informed about what their insurance covers, including any potential out-of-pocket costs they may incur. Understanding a patient's insurance benefits beforehand allows the healthcare facility to confirm that the services they plan to provide during the visit are covered, thereby minimizing the risk of unexpected expenses for the patient. This proactive approach helps in managing patient expectations and enhances the overall efficiency of the scheduling process, contributing to a smoother experience for both the patients and the administrative staff.