What is the recommended method to handle patients who arrive late for their appointments?

The recommended method to handle patients who arrive late for their appointments is to allow a grace period and accommodate them if possible. This approach demonstrates compassion and understanding, recognizing that various circumstances can cause delays for patients. By providing a grace period, the healthcare facility maintains a positive patient experience, fosters goodwill, and encourages patients to continue seeking care at that practice.

Accommodating late arrivals can help prevent unnecessary stress for the patient and ensures they receive the care they require. It is essential for healthcare providers to balance the schedule while also being flexible when unforeseen situations arise. Offering a grace period is a common practice in medical offices to enhance patient satisfaction and maintain strong patient-provider relationships.