What should you do if a patient's check is returned after its initial deposit and is marked non-sufficient funds (NSF)?

When a patient's check is returned due to non-sufficient funds (NSF), the most appropriate action is to contact the bank to verify the availability of funds. This step is critical for several reasons. Firstly, it ensures that the check is indeed invalid and not just temporarily short of funds due to an overdraft or pending transactions. Confirming with the bank can provide clarity on whether the patient can cover the amount with a future deposit.

Redepositing the check without contacting the bank could lead to further complications, including additional fees or delays in payment collection. Additionally, returning the check to the client without any form of communication might not effectively resolve the issue, as the patient may not be aware that their check was returned. Calling the patient or employer immediately may seem like a proactive step, but it is more efficient to have accurate information regarding the check's status before taking further action. Thus, contacting the bank first is the most prudent choice to ensure proper handling of the NSF check situation.