Which of the following conveys a businesslike demeanor?

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Prepare for the MindTap Medical Administrative Assistant Test. Use flashcards and multiple choice questions with hints and explanations. Enhance your readiness for the exam!

A conveys a businesslike demeanor because it emphasizes professionalism and confidence when discussing policies. By not apologizing or implying that the policies are inconvenient or unimportant, the individual demonstrates a clear understanding of the policies' significance and maintains authority in the conversation. This approach helps establish trust and respect between the professional and the patient, ensuring that policies are communicated effectively and taken seriously.

On the other hand, ending the session abruptly, as mentioned in a different choice, may create confusion or leave the patient feeling unsupported. Mentioning a supervisor in a demanding manner can come across as confrontational rather than collaborative. Lastly, avoiding eye contact is generally perceived as a sign of disinterest or lack of confidence, which contradicts a businesslike demeanor. By focusing on confident communication without apologies, the individual conveys a sense of control and professionalism that is essential in a medical administrative setting.

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